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Shipping

GENERAL SHIPPING
Orders ship Monday-Friday.
At this time we do not ship orders on weekends or holidays.
We currently are unable to ship to PO boxes, APO, DPO and FPO addresses.
 
Shipping prices are determined by the weight of your order and your shipping address. In order to determine the cost of your shipment, please place the items in your shopping cart and advance to checkout. Your shipping costs will be calculated after you enter your ship to address. Orders placed by the same customer or being shipped to the same address will be shipped separately.
 
HOW DO YOU SHIP?
Our default shipper is the United States Postal Service
 
PACKAGING
Enamel Pins are sent in protective bubble-bailers
Plush toys are shipped with poly bag wrapping in square boxes
Vinyl Toys are shipped bubble-wrapped in a box.
 
WHEN WILL MY ORDER SHIP?
In-stock orders typically ship within 1-3 business days.
 
All orders ship from Los Angeles, California.
 
RETURNS & EXCHANGES
If you receive a full-priced item that is damaged please return it in its original unused condition with tags and original packaging (if any) for a refund or exchange.
 
If there is an issue with your order, please contact us within 30 days of your order’s shipping date.
 
We’re more than happy to exchange your full-priced item for something else of equal value.
 
Please send all returns or exchanges to the following address:
 
Jupey Krusho Returns
1105 N Hollywood Way
Burbank, CA 91505
 
INTERNATIONAL ORDERS
VAT and customs duties are the responsibility of the customer paid upon your receipt of goods in your country. Some, not all, countries have a history of charging customs for our goods.